Issue StoriesDeveloping a Financially Sustainable Molecular Diagnostics ProgramBy Nicholas Borgert This article is based on a presentation by Frederick L. Kiechle, MD, PhD, at The Dark Reports Executive War College held last May in New Orleans.
Many labs struggle to offer the advanced technology required by the growing demand for testing at the molecular level. Heres how one large Michigan hospital systems laboratory made the transition and built a financially sustainable molecular diagnostics program over the past decade. Frederick L. Kiechle, MD, PhD, is chairman of the Department of Clinical Pathology and serves as medical director for the Beaumont Reference Laboratory (BRL), an outreach program for physician offices, nursing homes, and other hospitals. The laboratory is part of Michigans William Beaumont Hospital. Kiechle has spent 22 of his 30 years in medicine at the Royal Oak-based hospital lab. With more than 1,000 beds, Beaumont is a large, established hospital. It provides for the care and testing needs of physician offices and smaller, less specialized labs in seven counties across southeastern Michigan. In 2004, the last year in which complete statistics are available, the hospital performed more than 52,000 surgeries and had nearly 58,000 admissions, with an average stay slightly more than 5 days. The hospital logged twice as many emergency-department visits as admissions for the year, and handled 900,000 outpatient visits. Hospital occupancy was listed at 90.1%, and the hospital employed 8,000 full-time-equivalent positions. Kiechles timeline for clinical laboratory servicescovering 1988 to the presentindicates that the BRL has seen its molecular pathology testing grow at the second fastest rate among the labs available testing services. In the past 10 years or so, clinical pathology testing has increased dramatically thanks to the BRLs efforts. Total clinical pathology testing volume includes inpatients, hospital-registered outpatients, and BRL clients. BRL clients increased from 170, who provided 14.5% of the total lab procedures in 1994, to more than 1,423 with more than 3 million clinical pathology procedures that grew to represent 47% of the total clinical pathology testing procedures by 2004. Between 2003 and 2004, according to Kiechle, his lab was able to manage major growth in analytical cytometry (up 23%); molecular pathology (up 13%); hematology (up 8%); and chemistry (up 7%). The molecular laboratorys key services include testing for inherited disorders such as hemochromatosis mutations, cystic fibrosis, Ashkenazi Jewish panel (complete panel or as nine individual tests), genetic risk factors, molecular detection of infectious agents, molecular hematology, and pharmacogenomics. Patents and Genes Dont Mix He says margins on many tests are already so small that the added licensing fee cost simply forces clinical labs to avoid offering certain tests. Kiechles lab also focused on enhancing revenue opportunities and eliminating troublesome spots within the revenue-cycle pipeline. Findings from the Health Care Advisory Board indicate that typical hospital laboratory facilities lose between 2% and 5% of their net revenues because of shortcomings and inattention to conditions within their revenue pipelines. The most common villains range from errors in patient registration, lack of authorizations, coding errors, billing errors, underpaid claims, and denied appeals. Important Steps A critical part of the BRLs strategy was to convert expensive molecular send-out tests to in-house procedures and to align test charges, costs, and reimbursements to attain a positive margin. Michigan is one of the handful of no-markup states for send-out test charges; you cant make a profit on tests sent to other laboratories. Because reimbursement is less than this charge, you always lose money when you send the tests out, Kiechle says. Other key steps included the BRLs opening of a trace-element laboratory and the addition of more advanced molecular tests. The labs initial menu of 30 molecular diagnostic tests has been enlarged to include an expanded variety of microbiology and virology assays. An important feature: The hospital system provided support for an effective evaluation of the needs for the market it serves. It also supported its molecular diagnostics capabilities with an ambitious program for educating target client segments. The program included brochures, lectures, and a number of symposia; however, the effort didnt stop there. Diagnostic testing procedures were followed up by carefully reviewing client segment-ordering patterns for other selling opportunities as well as by monitoring client ordering by specialty. This comprehensive effort has paid dividends for the BRL. Today, the clinical pathology laboratory is performing in excess of 6.8 million tests, and about 50% of its revenue results from the systems ambitious outreach program to client clinics and labs. Areas For Improvement Unlike home-brew assays that are developed and validated within a single lab, ASRs are developed elsewhere using reagents from several sources and are subject to a number of limitations, Kiechle says. For example, with guidance from the Mayo Clinic, the molecular lab was able to develop and validate Herpes Simplex types 1 and 2 using a Roche Light Cycler system and an ASR protocol. While ASRs can be used for patient results after in-house validation, they cannot be sold in kit form. Manufacturers are prohibited from disclosing what reagents and what quantities to use. Performance characteristics such as accuracy, precision, analytical sensitivity and specificity, reportable range, and reference range, must be established by each lab. For smaller labs, ASRs will continue to be popular because they save a lot of time, Kiechle says. But [smaller labs are] faced with having to beg, borrow, and steal the details of each ASR protocol from other labs. The [Food and Drug Administration (FDA)] created the category, and the ASR certainly shortens the validation period. A common tool for clinical molecular laboratories, home-brewed assays are hard to regulate. Several years ago, the FDA decided to address the issue of regulating these assays and ended up shifting the area of focus away from regulating the laboratory development of the assays to regulating the reagents themselves and who can purchase them. Beyond the Reach Nicholas Borgert is a contributing writer for Clinical Lab Products. |
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